Table of Contents
FREQUENTLY ASKED QUESTIONS
For most properties, check in is at our office located at 395 Ocean Boulevard in Hampton, NH 03842. If your reservation is paid in full, we offer a curbside service on Saturdays. If you need to come inside, we have parking available across the street. Keys must be returned to our office by the check-out time on your receipt. You can also drop your keys in our drop box the night prior, just leave us a note on what time you are leaving.
Your check-in and check-out time will be printed on your confirmation. For most properties, check-in is after 3pm and check-out is before 11am. A few properties do have different schedules though.
Unfortunately, we are not able to offer late check-in or check-outs because of the tight turnaround schedule. Checking out late makes the next guest unable to check-in on time.
Guests bring all linens (towels, sheets, blankets), paper supplies and towels, unless otherwise noted on the reservation. Guest is also responsible for leaving the rental property in “check-in ready” condition upon leaving.
There is now a service offering linen/towel/beach supply rentals: Getaway Essentials
***Note: We are not affiliated with this company in anyway. Please contact them directly for more information.
Please read the description for the property and do not assume that a particular amenity is provided or available. Many properties do not have WiFi or air conditioning, unless explicitely stated on the ad. If there are any questions, please call or e-mail us PRIOR to booking.
Pets are strictly PROHIBITED at all properties UNLESS it specifically indicates it is pet friendly. Violation will result in immediate eviction from the property without warning or refund.
Emotional support animals do not qualify as service animals. By law, we are not required to accept emotional support animals in our vacation rentals. We will accommodate them to the best of our ability in a pet-friendly property, and treat them like any other non-ADA certified dog. The pet must adhere to our policies as well.
Service animals are allowed in vacation rentals. However, it’s important to know the definition of a service animal. The Americans with Disabilities Act (ADA) defines service animals as any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. This can include guide or seeing eye dogs, hearing or signal dogs, seizure response dogs, or psychiatric service dogs.
For service animals, during the booking process our team may ask you:
- Is this animal required due to a disability?
- What work or task has the animal been trained to perform?
We are also allowed to and will ask to have signed documentation regarding your service animal. We won’t charge a pet fee for service animals.
As we do not charge cleaning fees, we ask that you clean the property before leaving. While properties are checked between guests, please return furniture to its original location and have the property in a clean and orderly condition. We operate on extremely tight turnarounds to maximize each guests time at their rental. Excessively messy rental properties or damages will incur additional charges.
In most cases, you will have first option to renew the same property for the same week the following year. This is done as a courtesy and is not guaranteed. Please keep the following in mind:
- We mail renewals in January of the following year. Please make sure we have an accurate mailing address for you. We’re open year-round if you need to update your information.
- You typically have 30 days from the time the renewal is sent to submit your deposit. If you cannot make the deadline, please give us a call so we can make arrangements with you. We are happy to work with our past guests on payment schedules.
- The property owner makes the final determination on renewals. Please ensure rules are followed and the rental property is clean to receive an invite back.
Your final payment is due 30 days before check-in, unless another date is listed on your confirmation. If you miss the deadline, we will give you a call or e-mail to remind you.
Yes. We want everyone to be able to come to Hampton Beach! If you are unable to make the initial 40% deposit, give us a call. We can work out weekly/monthly payment plans with you. There is no charge for a payment plan. We can work with almost any budget.
- Transferring to a Different Property – In most cases, we are unable to transfer your deposit to a different property. This is because all of our properties are owned by individuals, not Harris Real Estate. When you book a property, it is taken off the rental market. Our normal cancellation policy would apply. However, we do have some owners that own multiple properties. In that case, we make the transfer if the owner agrees to it. Please call us to check to see if such a transfer is possible.
- Changing Dates – Most of the time, we can accommodate date changes at the same property. Final approval is at the discretion of the property owner. Please give us a call if you would like to change your dates.
Please view the description for specific bed setups. As a general rule, legal sleeping occupancy is equal to twice the number of bedrooms plus one.
Yes! Everyone who works in our office is a local and most of us have been here for 30+ years. Give us a call and we can answer any questions you have about the area, Hampton Beach and beyond.
We waive all booking fees for Military members and First Responders. Please let us know when you book.
Unfortunately, we don’t have a lot of our own. However, there are several options in the area.
- Paid Pre-Booking
- Chat Chew & Play Parking – Located on the corner of A Street. Allows pre-booking and weekly rates.
- Central Parking – Located mid-boardwalk on Ashworth Avenue. Closer to the south end of the beach. Weekly rates and pre-booking.
- Paid Parking
- There are several lots on Hampton Beach that offer weekly or overnight parking that don’t have websites. You can see a map here.
- Free Parking
- If you don’t mind a short drive, you can park vehicles at the Hampton Park & Ride for up to 21 days for free. The lot is lighted and directly in front of the Hampton Court House. For more information, please click here.
Disclaimer: We are not associated with or endorse any private parking lot. We simply provide information as a service.
SUMMER RENTAL POLICIES
Thank you for considering Harris Real Estate to help you plan your vacation! Below are our rental policies. We try to be as transparent as possible to avoid any confusion and ask that you reach out to us with any questions prior to booking.
- Under no circumstance are we able to give keys/access out prior to the commencement time on your Agreement. We operate on tight turnarounds, so we are not able to offer Late Departures.
- The Landlord or Agent has the right to inspect the premises without prior notice at any time to enforce the terms of this agreement. Should the Tenants violate any of the terms of this agreement, the rental period shall be terminated immediately. The Tenants waive all rights to process if they fail to vacate the premises upon termination of the rental period. The Tenants shall vacate the premises at the expiration time and date of this agreement.
- The Tenants shall maintain the premises in a good, clean, and ready to rent condition, and use the premises only in a careful and lawful manner. The tenants shall leave the premises in a ready to rent condition at the expiration of the rental agreement, defined by the Agent as being immediately habitable by the next tenants. Tenants shall pay for maintenance and repairs should the premises be left in a lesser condition. The tenants agree that the Landlord or Landlord’s Agent shall deduct costs of said services from payment on file if tenants cause damage to the premises or its furnishings.
- The Tenants shall dispose of all waste material generated during the rental period in a lawful manner and put the trash in the bins along the curb during their stay for pickup. Tenant is cautioned not to leave trash outside for long periods of time because it attracts animals
- The Tenants shall pay for any damage done to the premises over and above normal wear and tear.
- No animals or pets of any kind will be brought onto the premises unless specifically authorized by the Agent or property description. Our service and emotional support animal policy can be found at https://harrisrealestate.com/info.
- The Tenants shall not sublet the property.
- The Tenants shall have no more than the number of persons listed on the confirmation reside or sleep on the premises.
- The Tenants shall behave in a civilized manner and shall be good neighbors respecting the rights of the surrounding property owners. The Tenants shall not create noise or disturbances likely to disturb or annoy the surrounding property owners. Creating a disturbance of the above nature shall be grounds for immediate termination of this agreement and Tenants shall then immediately vacate the premises. Quiet hour starts at 10 PM and outdoor noise should be kept to a minimum.
- There shall be no smoking inside the premises. Please be aware smoke can travel through open windows and doors. Properties with evidence of smoke damage will be billed up to $500.00.
- Landlord shall provide cups, knives, forks, spoons, dishes, and other items as commonly used by the Landlords family. Toilet paper, soap, dish detergent, laundry soap, shampoos, and other consumables are to be purchased by the Tenant. No reimbursement will be made for unused consumables left at the premises. If consumables exist at the premises when the Tenant arrives the Tenant is free to use them. Linens (including blankets) and towels are NOT provided at any property unless specifically stated in the property description.
- The Tenants and Tenants’ Guests shall hereby indemnify and hold harmless the Landlord and Agent against any and all claims of personal injury or property damage or loss arising from use of the premises regardless of the nature of the accident, injury or loss. Tenants expressly recognize that any insurance for property damage or loss which the Landlord may maintain on the property does not cover the personal property of Tenants, and that Tenants should purchase their own insurance for Tenants and Guests if such coverage is desired.
- Tenants agree to pay all reasonable costs, attorney’s fees and expenses that shall be made or incurred by Landlord or the Agent enforcing this agreement.
- Tenants expressly acknowledge and agree that this Agreement is for transient occupancy of the Property, and that Tenants do not intend to make the property a residence or household.
- We occasionally experience outages of electrical, gas or cable/internet services that are beyond our control. We report outages as each occurs. No refunds or compensation will be given for any outages.
- There shall be no refunds of rents due to shortened stays or ruined expectations because of weather conditions.
- There shall be no refunds of rents because of shortened stays or ruined expectations due to work and family emergencies or other commitments.
- Tenant agrees that Fireworks and other hazardous materials shall not be used in or around the property. The mere possession of fireworks is against criminal code in the Town of Hampton and will result in a call to police and immediate eviction.
- The Landlord and Harris Real Estate reserve the right to void this reservation at their sole discresion.
- Tenant shall use the property for legal purposes only and other use, such as but not limited to, illegal drug use, abuse of any person, harboring fugitives, etc. ; shall cause termination of this agreement with no refund of rents or deposits.
- If applicable, tenant agrees not to access the owners closet, even if unlocked, which contains cleaning supplies and chemicals that could be hazardous to children and adults.
- Tenant is advised that some properties may contain a gas stove and cook top, gas heating, gas grill, and other gas powered items and will seek help from management if the proper operation of such items is not fully understood.
- The property has fire alarms installed and they are believed to function properly at the time of rental. Tenant will notify management without delay if a fire alarm chirps or has a low battery condition.
- Tenant shall see to their own security while in the property by locking doors, windows, garage doors, etc. when its prudent to do so.
- Valuable items left behind by tenant will be held for the tenant and every reasonable effort will be made to contact the tenant for return. If items are not claimed for longer than 10 days they shall become the property of the Agent for the purposes of donation or disposal. The Agent shall not be help liable for condition of said items.
- Tenant agrees that Air conditioning (if applicable, check property description) shall not be set below 68 degrees and heat shall not be set above 72, and that the fan setting shall be Auto. Doors and windows shall be closed when either heat or air conditioning is in operation.
- NH Real Estate Disclosure: Harris Real Estate represents the Landlord in all transactions.
CANCELLATION POLICY
We understand that circumstances outside our guests control may require them to cancel. In these instances, Harris Real Estate will do everything in its power to get the property re-rented and try to recover some of the deposit money for the guest. The following is our full cancellation policy:
- We must have a cancellation in writing at least one month prior to your stay. If the reservation is cancelled in less than 30 days from the reservation, the full balance will be charged.
- If you rented over the internet or by phone, the rental must be accepted. You have removed the unit from the rental pool. The pictures on our web site are updated to the best of our abilities and we feel represent true conditions. If you are unhappy, we can try to re-rent but the unit must be vacated and time is limited.
- Upon receiving your cancellation request, we will re-list the unit as available. If we are able to re-rent the property at the same rate, your deposit will be returned less a 10% (of the total rental cost) processing fee. If it is rented for a lesser amount, we will return the difference less the 10% processing fee.
- After a unit is re-rented, the deposit will not be returned until the new guest pays the reservation in full and the booking is accepted.
- Harris Real Estate at its sole discresion may allow you to transfer your reservation to another party. We will consider any transfers on a case-by-case basis and the new guest will need to agree to take responsibility and accept our rental policies.
- If the property is not re-rented, the deposit will be forfeited to the property owner.
- The cancellation policy listed on your confirmation reads "ABSOLUTELY NO DEPOSIT OR FEES RETURNED". While we will do our best to get you all or some of your money back, we reserve the right to enforce the full cancellation policy as written on your receipt.
- COVID POLICY: For 2020, we waived our normal cancellation policies. For all bookings after 2021, our normal cancellation policy applies. We ask that you do not book a reservation if you do not feel comfortable with travel, or purchase travel insurance that covers COVID related illness.